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Technology, people, process, strategy.

Feb 13, 2021

"We tend to overestimate risk and under estimate value when we're evaluating digital technology implementation," stated a keynoter during the 25th annual ARC Advisory Group Forum. Another keynoter told us that if we are evaluating digital transformation initiatives using a spreadsheet, we are off base. Some things...


Jan 29, 2021

219 Quality Without Wires

Are you teaching quality today? That question started a young English teacher into a journey that led to the book Zen and the Art of Motorcycle Maintenance. But really, I wanted to talk about quality and wiring. I visited a prospect who was interested in a press control automation system. When...


Jan 15, 2021

I worked with data ever since it was handwritten or typed. We can just generate much more of it these days. We can contextualize, analyze, visualize. The question is--are we using it adequately to make better decisions?